September 28, 2020

Letter from CEO Keith Heim

Dear Valued Member and Clients,

By now you have received numerous communications regarding the Coronavirus (COVID-19) and how MaxYield Cooperative is responding. First, I want to thank you for your support and for being patient as we navigate our way through these times.

Our values and non-negotiables guide the decisions we make and our top priority has been our employees and clients health and safety while ensuring we can continue to do business. Spring planting, a season that is vital to our clients and cooperative, depends on us being there for the solutions you need. We care for the health and well-being of our team and clients, that’s why we are following this situation closely and have implemented certain restrictions at our locations. Please know that we are working hard to minimize any potential service disruptions and are committed to find new ways to work together where necessary.

We remain open for receiving grain and for making feed, seed/agronomy and energy deliveries and product pickup. Our Cenex stores also remain open and food is available for carry-out.  As you know, effective March 19 we are restricting visitors to our offices to only essential business that cannot be done by phone or electronically. For now, we will be mailing all grain checks and not holding them for pick up at our locations. If you are interested in signing up for checks to be direct deposited or paying your bill via ACH, please call your nearest MaxYield location, they are happy to help.

We encourage you to stay connected with MaxYield. Though we will have some team members working remotely for a while, they are all still accessible by phone and email. Current grain bids and MaxYield location contact information is available by visiting MaxYieldGrain.com. We can also email or text MaxYield grain bids. Be sure to contact your MaxYield location to learn more or to sign up.

We have built MaxYield based upon bringing you solutions and emphasizing relationships. Thank you for hanging in there with us as we made many client service adjustments this week. Most of all, thank you for your business and trust in us! We can’t wait to turn the coffee on and start the popcorn machine when we are past this.

Please do not hesitate to call or email us with any questions you have. We will continue to monitor the situation and remain committed to keeping you informed of any updates.

Wishing all of you a safe and productive spring!

Keith Heim
CEO

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